What if the picturesque TV box has no sound?

The old brand is not only beautiful, but also has a wide range of user groups. Different users may encounter various problems when using the picturesque TV box. The phenomenon of no sound when video or music is played in the US is often a headache for users.



Picturesque TV box


Then the question arises. What if the picturesque TV box has no sound? Here, Xiao Bian has summarized the solutions and hopes to help everyone.


First, sound format settings


Solution: Reset "voice" in "System Settings" to "PCM format"


Second, HDMI cable / AV cable loose or damaged



HDMI cable


Solution: Reconnect the HDMI cable/AV cable or change the HDMI cable/AV cable again


Third, the firmware version is too old



The picturesque firmware upgrade


Solution: Download the new firmware in the official website of the United States, and upgrade the firmware of the picturesque TV box.


In the firmware upgrade process, the user must download the firmware corresponding to the model of the TV box.


Fourth, the TV or TV box is set to silent mode


Solution: 1. Use the TV remote control to release the silent mode of the TV system; 2. Set the audio settings for the picturesque TV box and turn on the mute.


Fifth, the resistance is damaged


Solution: Check whether the resistance is disconnected and spot weld the resistance.


Sixth, speaker or headset connection loose or damaged


Solutions: 1. Reconnect speakers or headphones; 2. Replace speakers or headsets


Seven, TV box system failure


Solution: Restore the factory settings of the picturesque TV box



Picturesque customer service


If it is detected, there are still problems, users can contact customer service or technical staff, the picturesque customer service hotline is 0755-86384613, users can call customer service from 9:00-18:30 Monday to Friday.

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